SwiftConnect — where every case lives

Nothing missing. Nothing chased.

SwiftConnect

The secure portal connecting your practice to our laboratory. Place complete orders, see live turnaround times, track every case, resolve queries, manage invoices and credits, and book a collection in seconds. Everything in one place — anytime, anywhere.

Watch the 2-minute overview

The highlights

Creating a dental lab order in the SwiftConnect portal, with shade, service level, photos and X-rays captured in one form.

Create and Track Orders

Every order arrives complete. Shade, service level, photos, X-rays — all captured as you go, so nothing is missing and nothing gets chased. Then follow the case from creation to delivery.

The SwiftConnect portal confirming a delivery date at the point of ordering.

Instant Delivery Dates

Your delivery date, confirmed the moment you place the order. Book the patient's next appointment before they leave the chair.

DesignA dental technician's design shown in SwiftConnect for the practice to review and approve.

Approve Your Design

We flag anything unclear and send our design for approval, so the case is right before it's made — not after.

CollectionsBooking a case collection from the dental practice in the SwiftConnect portal.

Book Collections

Work ready to go? Book a collection in seconds. Seamless logistics, timely processing.

Invoices, Statements and Credits

View every invoice and statement, from your first case with Swift to today. Raise and track a credit in the portal — fully transparent, no chasing.

Messaging a dental technician in SwiftConnect, with the full case history stored alongside.

Communication and Records

One channel for the whole practice. Message the person making your case, resolve queries in the portal, and keep every case — scans, photos, prescriptions, designs — securely stored in the cloud, forever.

5,226

REGISTERED USERS

110,893

COLLECTIONS BOOKED

462,469

PRACTICE SIGN-INS

30,373

ORDERS PLACED

* Totals since SwiftConnect launched · Updated July 2026

Case tracking in SwiftConnect, helping dental practices avoid delays and rearranged appointments.

Protect your chair time

No chasing, no callbacks, no rearranged appointments because a case ran late.

Exclusive offers available on SwiftConnect

Bespoke offers, available only to practices using the portal.

Works for your whole team

Reception books collections. Finance pulls invoices. Dentists see their cases.

The SwiftConnect dental laboratory portal, free to use with no setup fee.

Free to use, 24/7

No setup fee. No subscription. Available whenever you are.

FAQs

Q: What is the purpose of SwiftConnect?

A: SwiftConnect is designed to streamline and simplify your entire lab interaction experience. By providing real-time access to all relevant information, it eliminates significant inefficiencies within a dental practice. With SwiftConnect, you can book collections, view the status of your orders, check invoices, and view your statements 24/7 from anywhere. This personalised online practice portal ensures you have everything you need at your fingertips, anytime and anywhere.
Q: Who can use SwiftConnect?

A: SwiftConnect is designed to assist all stakeholders. Receptionists can track the delivery of work and book collections. Finance teams can view invoices and statements for dentists. Dentists can see individual cases and communicate about them. SwiftConnect offers different user levels to cater to individual dentists, independent practice owners, and multi-practice corporations. Contact your account manager to assist with setting up your organisation on SwiftConnect.
Q: Is SwiftConnect free?

A: Absolutely, it is completely free with no setup fees or subscription charges.
Q: What are the benefits of placing an order through SwiftConnect?

A: By placing an order through SwiftConnect, you will enjoy the following benefits:
• Elimination of Delays: All prescription instructions are collected when creating the order.
• Minimum Follow-Up Times: Provided upfront and instantly, including the date to book your next appointment.
• Centralized Communication: A system for the entire practice and individual dentists.
• Numerous Communication Tools: Allows you to upload pictures, design annotations, write instructions, and more.
• Self-Serve: 24/7 access to the system.
• Secure Data Storage: All data collected, including scans and images, are saved securely forever.
Q: Do I need multiple accounts if I work across multiple practices?

A: No, you don't. At the dentist level, we can track where you are sending your work from and will automatically update your profile with all the practices you work from.
Q: Can I view my order information even if the order was not placed through SwiftConnect?

A: If your order has been processed by Swift, whether it's physical or digital, past or present, placed through SwiftConnect or not, all orders from the past 8 years are stored on SwiftConnect.
Q: Is my data secure on SwiftConnect?

A: SwiftConnect has undergone extensive penetration testing to ensure it is secure against cyberattacks. Additionally, we have received authorization from one of the UK’s largest corporations, confirming our compliance with their data protection processes. It is now used by hundreds of their practices and thousands of practices across the UK.