Customers can request orders be collected using our courier service, DPD. There must be at least 3 NHS orders or 1 Private order to be collected for us to book one for the practice.
We also have a selection of customers who qualify for automatic daily collections as they send to us regularly or spend a lot with us. The orders must be packed into a box (just like Royal Mail above), but when the DPD driver comes to collect they will label the box for the customer. Customers will receive an email confirming a one-hour time slot for the collection on the day.
Ideally, the parcels will also be placed into a DPD parcel bag – this is optional but adds more protection, supplied by the sales team.